Introduction

At TICOEX, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.

Information We Collect

Personal Information

When you create an account or use our services, we may collect personal data such as your name, email address, phone number, and identification documents for verification purposes.

Transaction Data

Details of the transactions you carry out through our platform, including trading history and balances.

Technical Data

Information about your device and usage patterns, including IP address, browser type, and operating system.

How We Use Your Information

Service Delivery

To provide and maintain our services, process transactions, and authenticate your identity.

Compliance

To comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.

Communication

To contact you with service updates, promotional offers, or customer support.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

Data is encrypted during transmission and storage.

Access Controls

Strict protocols to ensure only authorized personnel can access sensitive data.

Data Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted partners who assist us in operating our platform.

Legal Requirements

We may disclose your information if required by law or in response to legal processes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform.

Purpose

To remember your preferences, analyze usage, and provide personalized content.

Managing Cookies

You can adjust your browser settings to refuse cookies, but this may affect the functionality of our services.

Your Rights

Access and Correction

You have the right to access and correct your personal data.

Data Deletion

You may request the deletion of your personal information, subject to legal and regulatory requirements.

Opt-Out

You can opt-out of receiving marketing communications at any time.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection is in place for such data transfers.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@ticoex.io
Address: 456 Innovation Drive, FinTech City, CryptoCountry